My Customer service experience with Mark Winkler was and is a familiar feeling of just the way my family and friends communicate and relate. My son and I are completely pleased with our purchase and Marks extensive knowledge imparted to us. Mark extended a gentle patience in his demeanor, his enthusiasm for the products is outstanding. Mark is an exemplary leader, he is humble and loves what he dedicates his attention to. please thank him for the Exceptional quality of customer service and for always welcoming our questions and his tutelage about the procedure’s and products. Sincerely C. D.